Makaton Friendly

Makaton Friendly

Two cafe waitresses offering plates of cakes

The Makaton Friendly scheme recognises organisations that strive to make their services accessible to people who use Makaton to aid their communication.

We are passionate about communication and firmly believe that all children and adults with learning or communication difficulty should be able to access the same services and facilities

How do I find a Makaton Friendly organisation?

Look at our Makaton Friendly map where you can see all of the current Makaton friendly places. Zoos, castles, supermarkets, cafés, schools, hairdressers; where will the next place to become Makaton Friendly be?

We will pin new Makaton Friendly organisations as they are approved. Can you think of any places in your local area that could be Makaton Friendly?

Look out for our Makaton friendly organisations which will have this sticker in their window:

Makaton Friendly logo

Can I nominate my organisation as Makaton Friendly?

Yes. We will just need some information about the organisation and why they are Makaton friendly. Go to How to nominate for details.

We also have a draft letter (doc file, 15kb) as an example that you could send to the organisation you would like to nominate.

What makes an organisation Makaton Friendly?

The Makaton Friendly scheme is designed to recognise organisations that currently use Makaton and the people that use Makaton to feel welcome and enable them to access services within their community.
All organisations that have been awarded Makaton Friendly status have demonstrated that they:

  • Understand that different people use alternative ways to communicate.
  • Provide a supportive and welcoming environment so that people who have learning or communication difficulties whatever age, can take part in the services that are provided by your organisation.
  • The use of Makaton symbols and signs around the organisation to aid inclusiveness and independence with signage and wayfinding

How you can help

  • Visit our Makaton Friendly places, knowing that Makaton users will be supported and can access the services provided.
  • If you visit one of the many organisations that are Makaton Friendly, send your feedback to us. It would be great to hear how people who use Makaton find their visit.
  • Spread the word! When an organisation becomes Makaton Friendly they may put up a picture on social media, or write a blog for us: share; spread the word.
  • Do you know of an organisation that you think could be Makaton Friendly? How to nominate

If you would like more information about the Makaton Friendly scheme, please call us on 01276 606760 or email info@makaton.org

Marwell Zoo

Marwell Zoo road sign, showing a silhouette of a deer on a hand print

Marwell Zoo near Winchester has become the first zoo to gain a Makaton Friendly award. With around half a million visitors and over 40,000 school children they aim to make sure every one of them has an amazing experience...


Got a question?

Use our contact form

Email us at info@makaton.org

Call us on 01276 606760

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